Privacy Policy

1. Introduction

FreshStart ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Data

We collect information you provide directly, including:

• Name and email address
• Phone number (for SMS delivery)
• Commitment details and progress data
• Payment information (processed securely through Stripe)

Automatic Data Collection

When you use FreshStart, we automatically collect:

• Device information (type, operating system, browser)
• Usage data (features accessed, check-in responses, timestamps)
• IP address and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for:

• Delivering SMS check-ins and AI accountability services
• Processing payments and managing your subscription
• Improving and personalizing your experience
• Communicating updates, support, and promotional content
• Analyzing usage patterns to improve our service
• Complying with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and restricted access protocols. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

5. Data Sharing

We do not sell or share your personal data with third parties without your consent, except as necessary to:

• Deliver our services (e.g., Twilio for SMS, Stripe for payments)
• Comply with legal obligations
• Protect our rights and safety

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Export your data
• Opt out of marketing communications

To exercise these rights, contact us at privacy@freshstart.app

7. Cookies & Tracking

We use cookies and similar technologies to track your activity on our service. You can control cookie settings through your browser, but disabling cookies may affect functionality.

8. Children's Privacy

FreshStart is not intended for users under 13. We do not knowingly collect personal data from children under 13. If we learn we have collected such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice on our website.

10. Contact Us

For privacy questions or requests, contact us at privacy@freshstart.app